Bug 1293 - Sig 11 when loading printer drivers and working with printers
Summary: Sig 11 when loading printer drivers and working with printers
Status: CLOSED FIXED
Alias: None
Product: Samba 3.0
Classification: Unclassified
Component: Printing (show other bugs)
Version: 3.0.2a
Hardware: All Linux
: P3 major
Target Milestone: none
Assignee: Gerald (Jerry) Carter (dead mail address)
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2004-04-26 00:17 UTC by Jeramy Eling
Modified: 2005-11-14 09:26 UTC (History)
0 users

See Also:


Attachments
set initial value of pointer to NULL to prevent a false negativein error check (405 bytes, patch)
2004-05-06 11:15 UTC, Gerald (Jerry) Carter (dead mail address)
no flags Details
fix double free() of memory when publishing printers (583 bytes, patch)
2004-05-07 06:40 UTC, Gerald (Jerry) Carter (dead mail address)
no flags Details

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Description Jeramy Eling 2004-04-26 00:17:05 UTC
A smbd panic occurs when loading, working with or manipulating printers and 
their drivers, the printers are running on a CUPS backend. It seems to be 
present in all versions from 3.0.2 onwards, including 3.0.3rc1. I can 
successfully recreate the problem when installing printers, notably HP 
printers using either the MS or the HP drivers from the website. The stack 
trace from the syslog is below, and was caused by loading the HP Colour 
Laserjet 4500 or HP Colour Laserjet 4550 PCL driver:-

Apr 26 08:13:46 gandalf2 smbd[23150]: [2004/04/26 08:13:46, 0] 
lib/util.c:smb_panic2(1398) 
Apr 26 08:13:46 gandalf2 smbd[23150]:   PANIC: internal error 
Apr 26 08:13:46 gandalf2 smbd[23150]: [2004/04/26 08:13:46, 0] 
lib/util.c:smb_panic2(1406) 
Apr 26 08:13:46 gandalf2 smbd[23150]:   BACKTRACE: 32 stack frames: 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #0 /usr/local/samba/sbin/smbd
(smb_panic2+0x18c) [0x8191dfc] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #1 /usr/local/samba/sbin/smbd
(smb_panic+0x10) [0x8191c6e] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #2 /usr/local/samba/sbin/smbd 
[0x8182306] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #3 /usr/local/samba/sbin/smbd 
[0x818235b] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #4 /lib/tls/libc.so.6 [0x420275c8] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #5 /lib/tls/libc.so.6(malloc+0x8b) 
[0x4207335b] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #6 /usr/local/samba/sbin/smbd
(talloc+0x27) [0x819629e] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #7 /usr/local/samba/sbin/smbd
(prs_alloc_mem+0x20) [0x80def71] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #8 /usr/local/samba/sbin/smbd
(sec_io_desc+0x1b9) [0x80e1999] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #9 /usr/local/samba/sbin/smbd
(sec_io_desc_buf+0x129) [0x80e1d7f] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #10 /usr/local/samba/sbin/smbd
(nt_printing_getsec+0x7c) [0x81b61dd] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #11 /usr/local/samba/sbin/smbd 
[0x81b3730] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #12 /usr/local/samba/sbin/smbd
(get_a_printer+0x221) [0x81b4a5f] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #13 /usr/local/samba/sbin/smbd
(_spoolss_getprinterdataex+0x297) [0x8112bca] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #14 /usr/local/samba/sbin/smbd 
[0x8101f57] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #15 /usr/local/samba/sbin/smbd
(api_rpcTNP+0x1f3) [0x8129eff] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #16 /usr/local/samba/sbin/smbd
(api_pipe_request+0xcd) [0x8129c91] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #17 /usr/local/samba/sbin/smbd 
[0x81244de] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #18 /usr/local/samba/sbin/smbd 
[0x81246b6] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #19 /usr/local/samba/sbin/smbd 
[0x8124932] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #20 /usr/local/samba/sbin/smbd 
[0x8124aeb] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #21 /usr/local/samba/sbin/smbd
(write_to_pipe+0xd9) [0x8124a6f] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #22 /usr/local/samba/sbin/smbd 
[0x80889f0] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #23 /usr/local/samba/sbin/smbd 
[0x8088bc3] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #24 /usr/local/samba/sbin/smbd
(reply_trans+0x955) [0x8089580] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #25 /usr/local/samba/sbin/smbd 
[0x80bf79e] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #26 /usr/local/samba/sbin/smbd 
[0x80bf828] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #27 /usr/local/samba/sbin/smbd
(process_smb+0x1b9) [0x80bfb23] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #28 /usr/local/samba/sbin/smbd
(smbd_process+0x153) [0x80c057e] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #29 /usr/local/samba/sbin/smbd
(main+0x706) [0x81ed3e7] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #30 /lib/tls/libc.so.6
(__libc_start_main+0xe4) [0x42015574] 
Apr 26 08:13:46 gandalf2 smbd[23150]:    #31 /usr/local/samba/sbin/smbd
(chroot+0x31) [0x8077799] 
Apr 26 08:13:46 gandalf2 smbd[23150]:
Comment 1 Gerald (Jerry) Carter (dead mail address) 2004-04-28 20:07:20 UTC
Mail from Jeremy:

> The problem seems to occur when I am dealing with a 
> HP printer, I have installed the printer using the 
> cups admin page, and after setting the Guest Ok flag 
> in Swat to YES move on to installing the driver which 
> is when the panic occurs.
> 
> Steps Taken:-
> 
> 1) Click Start and Run on my PC \\servername
> 
> 2) Double click on Printers And Faxes when the 
> window appears detailing what printer etc are 
> installed on \\servername
> 
> 3) Right click on printer requiring drivers to be 
> installed on and click properties
> 
> 4) Click No to the 'Do you want to install a driver 
> now message'
> 
> 5) Click Advanced tab, and click New Driver
> 
> 6) Follow the wizard through, and pick the HP 8550 PCL 
> or PS from the Windows XP list (not a 3rd party driver)
> 
> 7) Complete the wizard and click apply on the printer 
> properties page
> 
> 8) Checking the samba logs reveals a Panic
> 
> I have about 20 more printers on the server to set the 
> drivers on, I will continue down the list and post any 
> others that cause the issue. I will get the 303RC source 
> and install it today, to continue the testing.
> 
Comment 2 Gerald (Jerry) Carter (dead mail address) 2004-04-28 20:07:30 UTC
changing version based on mail (and after adding 3.0.3pre2 to 
the list of possibilities).
Comment 3 Gerald (Jerry) Carter (dead mail address) 2004-04-28 21:06:38 UTC
another backtrace (from jeremy) and one other 
person on this list.


> [2004/04/20 15:21:02, 0] lib/util.c:smb_panic2(1406) 
>>    BACKTRACE: 27 stack frames: 
>>     #0 smbd(smb_panic2+0x128) [0x81cb288] 
>>     #1 smbd(smb_panic+0x19) [0x81cb159] 
>>     #2 smbd [0x81b96f2] 
>>     #3 /lib/tls/libc.so.6 [0x420275c8] 
>>     #4 /lib/tls/libc.so.6(malloc+0x8b) [0x4207335b] 

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

>>     #5 smbd(tdb_unpack+0x13b) [0x81e0b8b] 
>>     #6 smbd [0x81f10ce] 
>>     #7 smbd [0x81f1cd6] 
>>     #8 smbd(get_a_printer+0x126) [0x81f3026] 
>>     #9 smbd(_spoolss_getprinterdataex+0x1be) [0x8131dce] 
Comment 4 Gerald (Jerry) Carter (dead mail address) 2004-04-28 21:23:57 UTC
The bug was originally reported on a RedHat 9 box 
running Samba 3.0.2.  Has been reproduced by original 
reporter against 3.0.1pre[12] and rc1.

I cannot reproduce this on a SuSE 9.1 pro box, a RH 
7.3 or a RH 9 box.
Comment 5 Gerald (Jerry) Carter (dead mail address) 2004-04-28 21:32:35 UTC
nor can I reproduce this with build 395 running under 
valgrind 2.1.1 on SuSE 9.1 pro.

Have you tried moving the $(lockdir)/nt*tdb to 
somewhere out of the way incase they are corrupt.
Comment 6 Jeramy Eling 2004-04-28 23:06:45 UTC
I can try that. To give you some background, I first saw this message when I 
was running a SUSE 9.0 Pro box, with samba and cups. It was a production box, 
and the isssue seemed to start right out of the blue. We tried the patches 
etc. from here that were suggested but to no avail. We rebuilt to RH9, fresh 
install, complete format of the HDD and the issue came back straight away. At 
present I have a box with 1 printer on for test purposes and can pretty much 
crash it on demand. This box is not a production box, so I can try anything 
with it that you wish.
Comment 7 Gerald (Jerry) Carter (dead mail address) 2004-04-29 01:45:51 UTC
could you recompile and add --enable-debug to the 
configure options ?  That should give a more complete 
backtrace.

Comment 8 Jeramy Eling 2004-04-29 06:42:45 UTC
I have now recompiled as requested and repeated the same procedure, the stack 
trace is below:-

Apr 29 14:40:13 gandalf2 smbd[9675]: [2004/04/29 14:40:13, 0] 
lib/fault.c:fault_report(36) 
Apr 29 14:40:13 gandalf2 smbd[9675]:   
=============================================================== 
Apr 29 14:40:13 gandalf2 smbd[9675]: [2004/04/29 14:40:13, 0] 
lib/fault.c:fault_report(37) 
Apr 29 14:40:13 gandalf2 smbd[9675]:   INTERNAL ERROR: Signal 11 in pid 9675 
(3.0.3rc1) 
Apr 29 14:40:13 gandalf2 smbd[9675]:   Please read the appendix Bugs of the 
Samba HOWTO collection 
Apr 29 14:40:13 gandalf2 smbd[9675]: [2004/04/29 14:40:13, 0] 
lib/fault.c:fault_report(39) 
Apr 29 14:40:13 gandalf2 smbd[9675]:   
=============================================================== 
Apr 29 14:40:13 gandalf2 smbd[9675]: [2004/04/29 14:40:13, 0] 
lib/util.c:smb_panic2(1398) 
Apr 29 14:40:13 gandalf2 smbd[9675]:   PANIC: internal error 
Apr 29 14:40:13 gandalf2 smbd[9675]: [2004/04/29 14:40:13, 0] 
lib/util.c:smb_panic2(1406) 
Apr 29 14:40:13 gandalf2 smbd[9675]:   BACKTRACE: 18 stack frames: 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #0 /usr/local/samba/sbin/smbd
(smb_panic2+0x1d2) [0x81e38d1] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #1 /usr/local/samba/sbin/smbd
(smb_panic+0x13) [0x81e36fa] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #2 /usr/local/samba/sbin/smbd 
[0x81cf296] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #3 /usr/local/samba/sbin/smbd 
[0x81cf2fd] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #4 /lib/tls/libc.so.6 [0x420275c8] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #5 /lib/tls/libc.so.6 [0x42073f99] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #6 /lib/tls/libc.so.6(malloc+0x8b) 
[0x4207335b] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #7 /usr/local/samba/sbin/smbd 
[0x808e389] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #8 /usr/local/samba/sbin/smbd 
[0x808e958] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #9 /usr/local/samba/sbin/smbd 
[0x808eb8a] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #10 /usr/local/samba/sbin/smbd
(reply_trans+0xcf3) [0x808f8f5] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #11 /usr/local/samba/sbin/smbd 
[0x80d7353] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #12 /usr/local/samba/sbin/smbd 
[0x80d740a] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #13 /usr/local/samba/sbin/smbd
(process_smb+0x1fa) [0x80d7772] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #14 /usr/local/samba/sbin/smbd
(smbd_process+0x18f) [0x80d8490] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #15 /usr/local/samba/sbin/smbd
(main+0x806) [0x8255d57] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #16 /lib/tls/libc.so.6
(__libc_start_main+0xe4) [0x42015574] 
Apr 29 14:40:13 gandalf2 smbd[9675]:    #17 /usr/local/samba/sbin/smbd
(chroot+0x31) [0x8077885] 
Apr 29 14:40:13 gandalf2 smbd[9675]: 
Apr 29 14:40:13 gandalf2 smbd[9676]: [2004/04/29 14:40:13, 0] 
smbd/connection.c:register_message_flags(220) 
Apr 29 14:40:13 gandalf2 smbd[9676]:   register_message_flags: tdb_fetch 
failed 

Do I need to up the log level to 10?
Comment 9 Jeramy Eling 2004-04-29 06:45:19 UTC
Correction my log level is already 10.
Comment 10 Jeramy Eling 2004-05-06 01:14:15 UTC
Has any progress been made on this problem? I am still running on Windows 2000 
due to the previous issues and would really like to get back to a Linux server 
as soon as possible.
Comment 11 Gerald (Jerry) Carter (dead mail address) 2004-05-06 08:42:38 UTC
Could you mail me the complete level 10 debug log directly ?
Thanks.
Comment 12 Gerald (Jerry) Carter (dead mail address) 2004-05-06 11:15:24 UTC
Created attachment 495 [details]
set initial value of pointer to NULL to prevent a false negativein error check

I can see where we would get a seg fault here but 
cannot reproduce the original bug report to test 
this solution.	Please let me know if this does solve
things for you.
Comment 13 Jeramy Eling 2004-05-07 04:15:29 UTC
I have patched my samba source and and recompile etc., and the problem still 
persists. Are any other people experiencing this problem? If it just me it may 
point to the hardware, I am open to all suggestions, I can rebuild on another 
box if required.
Comment 14 Gerald (Jerry) Carter (dead mail address) 2004-05-07 06:40:43 UTC
Created attachment 497 [details]
fix double free() of memory when publishing printers
Comment 15 Gerald (Jerry) Carter (dead mail address) 2004-05-07 06:44:17 UTC
Thanks for the log file.  I was able to reproduce the crash 
locally once I new where to look.  The new patch fixes the 
bug for me.  I'm checking it in for 3.0.4.
Comment 16 Gerald (Jerry) Carter (dead mail address) 2005-02-07 07:42:15 UTC
originally reported against 3.0.3pre2.  Moving back to version to 3.0.2a
to remove preX and rcX versions.
Comment 17 Gerald (Jerry) Carter (dead mail address) 2005-08-24 10:16:49 UTC
sorry for the same, cleaning up the database to prevent unecessary reopens of bugs.
Comment 18 Gerald (Jerry) Carter (dead mail address) 2005-11-14 09:26:19 UTC
database cleanup