Bug 2635 - Unable to install printer drivers for HP InkJet CP1700
Summary: Unable to install printer drivers for HP InkJet CP1700
Alias: None
Product: Samba 3.0
Classification: Unclassified
Component: Printing (show other bugs)
Version: 3.0.14a
Hardware: x86 Windows XP
: P3 normal
Target Milestone: none
Assignee: Gerald (Jerry) Carter (dead mail address)
QA Contact: Samba QA Contact
Depends on:
Reported: 2005-04-20 07:56 UTC by Jonas Olsson
Modified: 2005-05-30 19:50 UTC (History)
0 users

See Also:


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Description Jonas Olsson 2005-04-20 07:56:37 UTC
I am trying to install the Windows XP printer drivers for the HP InkJet CP1700 
printer on a Samba server running version 3.0.14a. 

I am using the Windows XP Add Printer Driver Wizard to add the driver to the 
Samba server by going to "\\samba\Printers and Faxes" in Explorer and then 
opening Properties -> Advanced -> New Driver. I point the wizard to the 
directory containing the unpacked driver files. The wizard copies the driver 
files to the server without error messages.

After the driver has been copied to the server the wizard dialogue disappears as 
normal and I am returned to the Properties window for the printer queue. When I 
click Ok or Apply in this window, Explorer crashes. The following information is 
shown in the resulting error window:

Error signature:
AppName: explorer.exe	 AppVer: 6.0.2900.2180	 ModName: hpwantp0.dll
ModVer:	 Offset: 0002f55a

When I attempt to access the printer's properties again from Explorer, I receive 
the following error message and no property pages are displayed:

Function address 0x6062f55a caused a protection fault. (exception code 
Some or all property page(s) may not be displayed.

I have attempted to install the same driver for a local printer queue under 
Windows XP and it worked without any glitches.

Samba is installed using the pre-built RPM from the Samba.org homepage. OS is 
Fedora Core 3. I have encountered the same problem on two Samba 3.0.10 
installations as well as on the current 3.0.14a installation.

Client OS is Windows XP SP2 with all patches applied, including the ones from 
April 2005.

The HP printer driver can be found at: http://h20000.www2.hp.com/bizsupport/
or by searching for drivers for "InkJet 1700" from the main HP homepage.
Comment 1 Gerald (Jerry) Carter (dead mail address) 2005-05-09 06:17:49 UTC
Jonas,  try setting 'default devmode = yes' in the printer's 
share definition in smb.conf.  You shoudl still follow the steps 
for initializing the printer however.  But this might get you past 
the explorer.exe crash.  Some drivers are more tempermental about 
NULL devicemodes than others.
Comment 2 Gerald (Jerry) Carter (dead mail address) 2005-05-30 19:50:24 UTC
no feedback from original poster.  Assuming 'default devmode = yes' was 
able to work around the driver problem.